Is Vacation Legit?

Is Vacation Legit? A Review of the Online Travel Agency

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If you are looking for a vacation package, hotel, or event ticket in a popular destination, you may have come across Vacation, an online travel agency that claims to offer the best deals and discounts.

But is Vacation legit?

How reliable and trustworthy is this website?

In this blog post, we will review Vacation and see if it is worth booking with them.

What is Vacation

What is Vacation

Vacation is a website that offers vacation packages, hotels, and event tickets in various destinations around the world.

According to their website, they are a trusted online travel agency that has been in business since 2000.

They claim to have access to exclusive deals and discounts that are not available elsewhere. They also claim to provide full transparency and customer service to their clients.

Is Vacation legit?

Based on our research, we found that Vacation is a legitimate online travel agency that has been operating for over two decades.

They have a valid domain name, a secure HTTPS connection, and a good reputation among their customers

They have also received positive reviews from various sources such as Trustpilot, Facebook, etc. 

However, we also found some negative reviews from customers who complained about hidden fees, poor customer service, misleading offers, or scam attempts.

Therefore, we advise caution when booking with Vacation and recommend doing your own due diligence before making any payments or commitments.

How Does Vacation Work?

Vacation works by partnering with various travel suppliers, such as hotels, resorts, airlines, car rental companies, and event organizers.

They negotiate special rates and offers with these suppliers and pass them on to their customers.

Customers can browse through the website and choose from a variety of options based on their preferences and budget. They can also customize their own package by adding or removing components.

Once they find what they want, they can book online in seconds and receive a confirmation email with all the details.

What Are the Benefits of Booking with Vacation

Some of the benefits of booking with Vacation are:

  • You can save money by taking advantage of their low prices and discounts.
  • You can choose from a wide range of destinations and activities that suit your interests and needs.
  • You can create your own package by mixing and matching different components.
  • You can enjoy flexibility and convenience by booking online at any time and from anywhere.
  • You can get support and assistance from their customer service team before, during, and after your trip.

What Are the Drawbacks of Booking with Vacation

Some of the drawbacks of booking with Vacation are:

  • You may have to pay additional fees or taxes that are not included in the advertised price.
  • You may have to abide by certain terms and conditions that are imposed by the travel suppliers or by Vacation itself.
  • You may have to attend a timeshare presentation or a sales pitch as part of your package deal.
  • You may have to deal with cancellation or change policies that are strict or non-refundable.
  • You may have to face some risks or uncertainties that are inherent in online transactions, such as fraud, scams, or identity theft.

Are the Vacation Packages on Really Discounted? claims to offer discounted vacation packages, providing potential savings compared to booking directly with hotels or airlines.

To determine if their offers are truly discounted, it’s recommended to compare their prices with other travel websites.

By doing so, you can get a better idea of the competitiveness of their deals and ensure that you’re getting the best value for your money.

What Are the Contact Options for Customer Support on provides contact information for customer support.

You can reach out to them via email, their toll-free phone number, or chat which is typically available during business hours.

According to the official website of, the contact options for customer support are:

Email[email protected]
ChatYou can use the chat widget on the bottom right corner of the website to start a conversation with a representative.
Source: Vacation Offer

However, it’s worth noting that some users have reported difficulties in reaching their customer service team or experiencing delays in response. Customer Reviews

Based on the reviews that we have found on various online sources it seems that is a mixed bag.

Some customers had a great time and got what they paid for, while others had a nightmare and felt cheated.

Some of the most recent and relevant reviews (both positive and negative) of are given below. 

Positive Reviews

Most of the reviews on are positive, with 80% of them giving a 5-star rating.

Many customers praised the company for their professionalism, helpfulness, and organization.

They also appreciated the value and quality of the packages they received, which included hotel stays, resort credits, and attraction tickets.

Here are some examples of positive reviews:

“We had a very good experience with this company. They gave us everything they had offered. Everything was well organized, and we are going to use them again in future. I recommend vacation offer to anyone that may want to use them.”

– Liana M

“Person who I worked with was very professional, nice, and most of all patient. It would have been nice if there were more days and nights to the package. Why don’t you have a name of your company that is handling the stay. I originally thought you were scamming me do to no name.”

– Sherri Thompson

“we had nice accomodations at a fun filled resort. Wish we could have gotten complimentary tickets for the water park. We found the prices to steep for us . Its alot to ask from families who need to eat and drink as well.”

– D. Sachs

“Addy was patient and extremely helpful when I called. I went in with a bunch of dates and she never made me feel like I was asking too many questions. She is a strong representative of your company and is someone who sets the example of how to professionally handle inquisitive customers.”


Negative Reviews

However, not all reviews were glowing. Some customers had negative experiences with, mainly due to issues with booking, check-in, customer service, and hidden fees.

They also complained about the mandatory sales presentation they had to attend as part of the package, which they felt was misleading, pressuring, and time-consuming.

Here are some examples of negative reviews:

“This is a scam. Do not book with this terrible company! Bait and switch – couldn’t check into hotel despite having a confirmation number and receipt of payment. Hotel had no record of the reservation. I could not check in for 3 hours! VO customer service was the worst I have ever encountered. Waited 15 minutes to be spoken down to and lied to by a little girl, while she and the company violated my constitutional rights. I am suing them in small claims court and my bank stopped payment and is investigating their company for fraud.”

– John

“I booked through for a trip to Orlando Florida for 4 nights at Westgate Lakes Resort & Spa for $199 plus taxes & fees which came out to $249 total which I paid in full at time of booking on April 12th 2021 for travel dates May 17th-21st 2021…When I got there they told me that they didn’t have my reservation & that they were sold out & that there was nothing they could do for me…I called & spoke with someone named Alex who told me that he would call me back in 10 minutes after he spoke with his supervisor…He never called me back…I called back several times & got hung up on or put on hold indefinitely…I ended up having to book another hotel at double the price…I am very disappointed & angry with this company…They ruined my vacation & wasted my time & money…They are very unprofessional & dishonest…Do not book with them!”

– Maria

Can I trust the Reviews on

While may feature reviews on its website, it’s recommended to seek reviews from multiple sources for a more unbiased perspective.

Look for reviews on independent platforms, travel forums, or social media channels to gather a broader range of opinions.

Summary appears to be a legitimate travel website that offers competitive pricing and a wide range of destinations.

While it has its pros and cons, many travelers have had positive experiences using their services.

However, it’s important to exercise caution, read reviews, and thoroughly understand the terms and conditions before making any bookings.

If you decide to use, be sure to keep your expectations realistic and have a backup plan in case any issues arise during your trip.

Remember, conducting thorough research and being informed is essential when it comes to booking your vacation.

So, go ahead and plan your dream vacation.

The Bottom Line

I hope this blog post was helpful and informative for you and it helped you learn whether Vacation is a legit website.

If you have any experience with Vacation, feel free to share your experience in the comments below.

We would love to hear from you.

Thank you for reading and have a great day!

4.5/5 - (51 votes)

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