Is Vacation Legit? A Review of the Online Travel Agency

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Have you ever come across I did recently. It looked promising. Cheap vacation deals? Count me in! But, I needed to be sure.

Is legit? Here’s what I found out.

The Short Answer is legit. It offers real vacation deals. Many people have used it without problems. But always be cautious online.

The Long Answer

First Impressions catches your eye. The website is sleek. Photos of dreamy destinations. Low prices for great trips. It’s tempting. But, appearances can be deceiving. I decided to dig deeper.

Checking the Basics

First, I checked the basics. The website’s domain age. has been around for a while. That’s a good sign. Scam websites usually don’t last long.

Next, I looked for contact information. They have a phone number and email address. Also, there’s an office address. This is a plus. Legit businesses have clear contact info.

Digging Deeper

To get a better picture, I checked travel forums. Some travelers shared their experiences. Many echoed the mixed reviews.

I also checked with the Better Business Bureau (BBB). has a decent rating. But, there were a few complaints. Mostly about cancellations and refunds.

My Personal Experience

With all this in mind, I decided to try it myself. I booked a weekend getaway. The process was easy. The payment went through without a hitch.

I received a confirmation email. It had all the details. Hotel name, check-in times, and contact info. Everything seemed in order.

On the day of my trip, I was a bit nervous. What if things went wrong? But, I arrived at the hotel and checked in without any issues. The hotel was as described. The room was clean and comfortable. No unpleasant surprises.

The trip was fantastic. I enjoyed my stay. Everything went smoothly. I didn’t face any major issues.

What Are the Contact Options for Customer Support on provides contact information for customer support.

You can reach out to them via email, their toll-free phone number, or chat which is typically available during business hours.

According to the official website of, the contact options for customer support are:

Email[email protected]
ChatYou can use the chat widget on the bottom right corner of the website to start a conversation with a representative.
Source: Vacation Offer Customer Reviews

Based on the reviews that we have found on various online sources it seems that is a mixed bag.

Some customers had a great time and got what they paid for, while others had a nightmare and felt cheated.

Some of the most recent and relevant reviews (both positive and negative) of are given below. 

Positive Reviews

Most of the reviews on are positive, with 80% of them giving a 5-star rating.

Many customers praised the company for their professionalism, helpfulness, and organization.

They also appreciated the value and quality of the packages they received, which included hotel stays, resort credits, and attraction tickets.

Here are some examples of positive reviews:

“We had a very good experience with this company. They gave us everything they had offered. Everything was well organized, and we are going to use them again in future. I recommend vacation offer to anyone that may want to use them.”

– Liana M

“Person who I worked with was very professional, nice, and most of all patient. It would have been nice if there were more days and nights to the package. Why don’t you have a name of your company that is handling the stay. I originally thought you were scamming me do to no name.”

– Sherri Thompson

“we had nice accomodations at a fun filled resort. Wish we could have gotten complimentary tickets for the water park. We found the prices to steep for us . Its alot to ask from families who need to eat and drink as well.”

– D. Sachs

“Addy was patient and extremely helpful when I called. I went in with a bunch of dates and she never made me feel like I was asking too many questions. She is a strong representative of your company and is someone who sets the example of how to professionally handle inquisitive customers.”


Negative Reviews

However, not all reviews were glowing. Some customers had negative experiences with, mainly due to issues with booking, check-in, customer service, and hidden fees.

They also complained about the mandatory sales presentation they had to attend as part of the package, which they felt was misleading, pressuring, and time-consuming.

Here are some examples of negative reviews:

“This is a scam. Do not book with this terrible company! Bait and switch – couldn’t check into hotel despite having a confirmation number and receipt of payment. Hotel had no record of the reservation. I could not check in for 3 hours! VO customer service was the worst I have ever encountered. Waited 15 minutes to be spoken down to and lied to by a little girl, while she and the company violated my constitutional rights. I am suing them in small claims court and my bank stopped payment and is investigating their company for fraud.”

– John

“I booked through for a trip to Orlando Florida for 4 nights at Westgate Lakes Resort & Spa for $199 plus taxes & fees which came out to $249 total which I paid in full at time of booking on April 12th 2021 for travel dates May 17th-21st 2021…When I got there they told me that they didn’t have my reservation & that they were sold out & that there was nothing they could do for me…I called & spoke with someone named Alex who told me that he would call me back in 10 minutes after he spoke with his supervisor…He never called me back…I called back several times & got hung up on or put on hold indefinitely…I ended up having to book another hotel at double the price…I am very disappointed & angry with this company…They ruined my vacation & wasted my time & money…They are very unprofessional & dishonest…Do not book with them!”

– Maria

Final Thoughts

So, is legit? Based on my research and personal experience, yes, it is. But, it’s not without its flaws. Some users had great experiences. Others didn’t. It’s a mixed bag.

If you decide to use it, be cautious. Do your homework. Read reviews. Check the details. And have a backup plan. This way, you can minimize risks.

Overall, I had a positive experience. I’d use again. But, I’ll stay vigilant. I hope this review helps you make an informed decision.

The Bottom Line

I hope this blog post was helpful and informative for you and it helped you learn whether Vacation is a legit website.

If you have any experience with Vacation, feel free to share your experience in the comments below.

We would love to hear from you.

Thank you for reading and have a great day!


  • Hindiopedia

    Hi, I'm A. Rohman, the pen behind Hindiopedia. While I'm just a passionate blogger, my journey in the world of health and fitness has equipped me with valuable insights and a strong desire to help oth...

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